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Here at TFC Title Loans, we are committed to making our customers our first priority by providing the best possible customer experience. We want to continue to deliver unparalleled service to you so if you have any feedback, questions, or concerns, we definitely want to hear from you.
We have provided several ways for you to get a hold of us, just choose the one that works best for you below to contact TFC Title Loans. We also have several stores you can visit where our associates will be happy to assist you. You can find the TFC Title Loans location closest to you on our Locations page.
TFC Title Loans prides itself on the world-class customer service that it provides day in and day out. Both during the application process of your auto-title loan, and during the servicing of your account. Should you have a complaint, please email the Compliance Department at [email protected]. Please include your Account Number, if applicable and a detailed description outlining your complaint.
The Compliance Department takes all complaints and raised allegations very seriously and conducts a thorough review of each and every complaint received. Please allow for up to 7 business days for the Compliance Department to receive, investigate and convey its response to you.